Vision

The Mlang Water District is committed to provide quality, sufficient and affordable water supply through honest and excellent services.

 

Mission

  • To provide better quality of life by providing adequate, safe and potable water in the community.
  • To provide an environment for employees to grow and develop a sense of professionalism, integrity and teamwork in facing the challenges of our changing times.
  • To properly develop and manage water sources and resources and help in the preservation of the environment.
  • To keep abreast with technological advancement in the field of water system operation and management.

 

Performance Pledge

We, the officials and employees of Mlang Water District, commit to:

  • Serve the public with utmost honesty, integrity and professionalism.
  • Provide adequate, safe and potable water at all times.
  • Perform efficiently and effectively for the satisfaction of the public.
  • Be transparent to the public by displaying frontline services and procedures including fees and charges.
  • Be consistently fair and courteous in dealing with the people especially the differently-abled, pregnant women and senior citizens.
  • Respond to every complaint regarding our services as soon as possible through our complaint and assistance desk and take corrective measures.
  • Wear prescribed uniforms and proper identification cards during office hours from Mondays – Fridays, 8:00 – 12:00 AM to 1:00 – 5:00 PM.